The journey is entirely event-triggered by a Keyword rule. The moment an applicant messages a designated keyword (such as "Hi" or a specific job keyword) to your connected WhatsApp number, the automated 7-step sequence instantly launches across all paired devices

The flow is mapped out into 7 nodes and 6 connections (edges). It uses 3 distinct automated messages to guide the candidate from the initial greeting, branches them based on their custom replies (such as clicking an intent button like Book_appointment), and drives them directly to a final node that delivers an instant confirmation message ("Your appointment is booked!")

No. This flow is configured with "no waits", meaning the conversation moves in real time. The second a candidate fulfills a condition or clicks a button, the system fires the subsequent node instantly, providing a friction-free, zero-latency scheduling experience

It handles intent early via conversational branching. By structuring the sequence with 6 connection paths, the flow separates candidates who actively want to move forward (e.g., clicking Book_appointment) from those who don't, ensuring your schedule only fills up with high-intent applicants

The workspace tracks metrics end-to-end. You can actively monitor drop-off rates at each of the 7 steps to pinpoint exactly where applicants lose engagement, allowing you to tweak individual message nodes and optimize the conversion rate over time